Freddy's Frozen Custard & Steakburgers

Images of Freddy's Frozen Custard & Steakburgers

Opinions

• Thorin Oakinkiller

  Jul, 17 2018
  ★ ☆ ☆ ☆ ☆
  I'm a big fan of Freddy's. I've been to the ones on Parker Rd, Castle rock, North field and Colorado mills and have had wonderful service with great tasting hamburgers and shakes. But this one is just the one that will always leave a bad taste in my mouth to never return again to this and only this Freddy's. I went inside for my order and I always get Number 1 with onion rings instead of fries, and a shake in-place of the drink. The cashier was a young black lady told me their store doesn't do that and I will have to pay separate and order the number 1 with fries/regular drink then charge for another order of onion rings and a shake. I told them No, I'll just take the fries and drink then. I then asked since my father was with me at the time for the Veteran Discount and he showed them his Veteran ID, she said they also don't take the VA cards or give discounts. Their store is different from all other Freddy's. I believe that for sure! My father and I got treated like we were stupid. We still bought two number 1's, and it took 30-45 mins for the food to come out cold and soggy. The tables were filthy, I went to the restroom to wash my hands before I ate and an employee was in there and just walked out without washing his hands. It just ruined my appetite completely. I made sure to go back and let the manager know that his employee didn't wash his hands after using the bathroom but I was told the manager wasn't in. Just nasty. I'm surprised my father nor I got food poisoning.
• Brandy L.V.U.

  Mar, 09 2018
  ★ ★ ★ ★ ★
  Honestly one of the best Freddy's I've been to, food is always made perfect and fast. The staff is super sweet even though they have messed up a couple of times they are quick and legitimately care about fixing the issue. Great job guys.

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