Animal Care Center of Aurora

Images of Animal Care Center of Aurora

Opinions

• Kassandra Cano

  Oct, 22 2018
  ★ ☆ ☆ ☆ ☆
  40 minute wait!! Got to my appointment five mins before and waited till 40 mins after my appointment time till we had to leave. I was using my lunch for this appt and all we got was I'm sorry. about half way through the waiting a couple people came out to grab the food they ordered and went to the back. If your going to not help people during lunch hours please close down so someone isn't waiting 40 plus minutes for a simple annual shot.
  
  Response to owner: Lets be honest? I was honest We arrived at 11:55 when my scheduled appointment was for 12:00. we waited 20 minutes till 12:20 when they moved us to a room at 12:28 i asked how much longer since i had to head back to work and all the person said was I'm sorry. We waited till 12:38 when i said we had to leave due to me having to go back to work and all i got was i'm sorry. Not once did i say i was disgusted to no one there and video to prove my time. So please don't try to tell me I waited 9 mins when in actuality I was there 40 plus mins. I am not one to write reviews and certainly think people get second chances but when you guys can't even take responsibility for your actions I do write a review.. And now a response is needed because your trying say i lied! WHY WOULD I LIE, and if my wait was only "9 mins" then my dog would had his annual shots done . As well as i did get his shots done else where thank you and i don't have to wait at all during lunch hours thank you!

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